Privacy Policy

Last updated: 1 April 2026 Version: 1.0

Introduction

Dynamic Solicitors (Unit 17 Bellview Court, 179 Hanworth Road, Hounslow, TW3 3TQ) is the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. Any Personal Information collected on this website (the “Site”) is treated with confidence and dealt with in accordance with this Privacy Policy and our Website Terms. We respect your right to privacy and treat our obligations under the Data Protection Act 2018 and General Data Protection Regulation very seriously.

This Privacy Notice explains what personal data we collect, why we process it, who we share it with, how long we keep it, and your rights in relation to that data. If you have any questions or wish to exercise your rights, please contact us at enquiries@dynamicsolicitors.co.uk.

Key terms and contact

  • Controller: Dynamic Solicitors (contact details above).
  • Data Privacy Manager: enquiries@dynamicsolicitors.co.uk.
  • Postal contact for data requests: Dynamic Solicitors, Unit 17 Bellview Court, 179 Hanworth Road, Hounslow, TW3 3TQ.
  • Legal framework: UK GDPR, Data Protection Act 2018, PECR.

Personal data we collect

CategoryExamples
Identity and contactName; job title; company; postal address; email; telephone
Identity verificationPassport details; date of birth; ID documents
Case and legal matter dataDetails of legal matter; correspondence; evidence
Financial dataBank details; billing information; source of funds
Employment and educationEmployer details; job title; qualifications
Technical and usageIP address; cookies; analytics data
Special categories (if needed)Health or other sensitive data relevant to a case

How we collect personal data

We collect personal data:

  • Directly from you when you use our contact forms, email us, call, or provide documents.
  • From third parties such as opposing parties, experts, courts, or other professionals involved in a matter.
  • Automatically via cookies and analytics when you visit the Site (see Cookies section).

Purposes of processing and lawful bases

PurposeWhat we doLawful basis
Provide legal servicesHandle and progress legal mattersContract; legal obligation
Respond to enquiriesCommunicate about services and requestsLegitimate interests; consent (marketing)
Identity verification and AML checksVerify identity and source of fundsLegal obligation
Billing and paymentsProcess invoices and paymentsContract; legal obligation
Website analytics and improvementMonitor usage and improve SiteLegitimate interests
Marketing (where consent given)Send service updates and eventsConsent

We will only process special category data where strictly necessary and with appropriate safeguards.

Who we share personal data with

Recipient categoryWhy we share
Courts and tribunalsTo progress legal matters
Opposing solicitors and counselCase management and representation
Experts and third-party service providersCase support and administration
Regulators and law enforcementTo comply with legal obligations
IT and cloud providersTo store and process data securely

We do not sell or lease personal data to third parties.

International transfers

Personal data is normally stored and processed within the UK/EEA. If we transfer data outside the UK/EEA we will ensure appropriate safeguards are in place (for example, adequacy decisions, standard contractual clauses, or other lawful mechanisms) and that transfers comply with applicable data protection law.

Retention

We retain personal data only for as long as necessary for the purposes set out in this Notice, including to meet legal, regulatory, tax and accounting requirements and to establish, exercise or defend legal claims. Retention periods are determined by the nature of the data and the purpose for which it was collected; typical retention periods include:

  • Client files and case records: as required by professional rules and regulatory obligations (usually several years after case closure).
  • Contact form and enquiry data: up to 2 years unless you request deletion or consent to longer retention.
  • Accounting and billing records: as required by law (usually 6 years).

If you require specific retention information for a particular record, contact enquiries@dynamicsolicitors.co.uk.

Your rights

You have the following rights under UK data protection law, subject to legal exemptions:

  • Right of access to the personal data we hold about you.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure (right to be forgotten) where processing is no longer necessary and no legal obligation prevents deletion.
  • Right to restriction of processing in certain circumstances.
  • Right to object to processing based on legitimate interests or direct marketing.
  • Right to data portability where processing is based on consent or contract and carried out by automated means.

To exercise any right, contact enquiries@dynamicsolicitors.co.uk or write to our postal address. We will respond within statutory timescales. Where we refuse a request we will explain the reasons and your right to complain to the ICO.

Cookies, analytics and electronic communications

  • Cookies: We use cookies to improve Site functionality and user experience. Essential cookies are required for the Site to operate. You can block or delete cookies via your browser settings, but some parts of the Site may not function correctly if cookies are disabled.
  • Analytics: We use Google Analytics to aggregate traffic and improve the Site; Google may receive your IP address.
  • Email and electronic communications: We may monitor electronic communications to ensure compliance with legal and regulatory obligations and internal policies. If you subscribe to marketing communications you may withdraw consent at any time by contacting enquiries@dynamicsolicitors.co.uk.
 

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. Access to personal data is restricted to authorised personnel and third-party processors who require access to perform their duties. While we take reasonable steps to protect your data, no internet transmission is completely secure; we cannot guarantee the security of data transmitted to us by email.

This Site contains links to other websites. Please note that we are not responsible for the privacy practices of other websites and therefore this Privacy Policy ceases to apply should you proceed through to another website using a link. This privacy statement applies solely to information collected by this Site.

Prospective clients and confidentiality

If you provide information as a prospective client, and we have not agreed to act for you, we will assume that information is not confidential unless you notify us otherwise before providing it and we accept the position. If you become a client, professional rules on conflicts of interest and confidentiality will apply.

Correction, update, deletion and withdrawing consent

You may request correction, update or deletion of your personal data by emailing enquiries@dynamicsolicitors.co.uk. We will use reasonable efforts to action requests and will confirm outcomes. If you wish to stop receiving marketing communications, notify us at the same address.

Complaints and supervisory authority

If you are unhappy with how we handle your personal data you may complain to us at enquiries@dynamicsolicitors.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Changes to this Privacy Notice

We may update this Notice from time to time. We will publish the revised Notice on the Site with an updated “Last updated” date. Continued use of the Site after changes indicates acceptance of the revised Notice.

Contact us

For questions, requests or to exercise your rights contact:

Email: enquiries@dynamicsolicitors.co.uk

Post: Dynamic Solicitors, Unit 17 Bellview Court, 179 Hanworth Road, Hounslow, TW3 3TQ